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How do I request a refund?

A refund request must be made in the form of a written request to a LeagueSafe customer service agent. Either the league member (customer) or the league commissioner can request the refund.

If it is prior to a league's payment deadline, any member can request a refund by opening a ticket with our help desk.

If it is after a league's payment deadline, the commissioner must approve of the refund. You still open a ticket with our help desk, but it can happen in one of two ways.

1. The commissioner can request the refund on the member's behalf and we will process the refund right away.

2. The league member can request the refund, we will contact the commissioner for approval, and process the refund if approved by the commish.

Please make sure to include your transaction number and seven digit LeagueSafe league ID number in the refund request.

 

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